Privacy Policy

Introduction

OreMaster Print & Copy Center ("we", "us", "our") respects your privacy and is committed to protecting personal data. This Privacy Policy explains how our site and our online platform collect, use, disclose, and safeguard personal information. By using our service you agree to the collection and use of information in accordance with this policy.

Contact: info@oremaster.info

Address: 14 Al Istiqlal Street, West Bay, Doha, Doha Municipality, Qatar

Information We Collect

We collect information necessary to provide and improve our services. Types of information collected include:

Contact information: name, email address, phone number, and mailing address when you create an account, place an order, or contact support.
Transactional data: order details, payment information (processed by third-party payment processors), and delivery instructions.
Technical data: IP address, browser type and version, device identifiers, operating system, and usage data collected through cookies and similar technologies.
Communications: customer service inquiries, feedback, and other correspondence.

How We Use Your Information

We use personal information for the following purposes:

To provide, maintain, and improve our services and products.
To process orders, payments, and deliveries.
To communicate with you about orders, updates, promotions, and support inquiries.
To detect, prevent, and address fraud, security, or technical issues.
To comply with legal obligations and to enforce our terms and policies.

Legal Basis for Processing (where applicable)

When required by applicable law, our legal basis for collecting and using personal information includes consent, performance of a contract, compliance with legal obligations, and our legitimate interests in operating and improving the service.

Cookies and Similar Technologies

We and our third-party partners use cookies and similar tracking technologies to provide, personalize, and secure our services, and to analyze how users interact with our online platform.

You can manage cookie preferences through your browser settings. Disabling some cookies may affect functionality and performance of the service.

Third-Party Services

We may share information with trusted third-party service providers that perform services on our behalf, including payment processors, delivery partners, analytics providers, and hosting companies. These providers are authorized to use personal information only as necessary to perform services for us and are required to keep it confidential.

Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and the purposes for which it was collected.

Your Rights

Depending on applicable law, you may have rights regarding your personal information, such as the right to access, correct, delete, restrict processing, or object to processing. You may also have the right to data portability and to withdraw consent where processing is based on consent.

To exercise your rights or for privacy-related inquiries, contact us at info@oremaster.info or at our address below.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no electronic transmission or storage is completely secure. We cannot guarantee absolute security, and you should take care when transmitting information to us.

International Transfers

Information we collect may be processed and stored in locations outside your jurisdiction. We will take steps to ensure that transfers of personal information comply with applicable data protection laws and implement safeguards where appropriate.

Children

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on our online platform and update the "Last updated" date. Continued use of the service after changes indicates acceptance of the updated policy.